Customer Support

If you have an enquiry about our products, would like to tell us your experiences of our products or have any comment to make about VTech or the website, please complete the contact form below, we would really like to hear from you.

If you would like to return your VTech product, then please ensure that you have contacted our consumer services department and received a customer reference number before sending it back.

The consumer services contact number is: 01235 546810. Or alternatively please click here to email.

Alternatively if returning a product for exchange, please download and complete a returns form and include with your product to the address printed on the form.